Call Center Agent ? Remote
Remote, USA
Full-time
Posted 2025-04-17
Key Responsibilities: ? Handle inbound and outbound customer calls in a professional and courteous manner. ? Provide accurate information about products and services to customers. ? Resolve customer complaints and issues efficiently, escalating to appropriate teams when necessary. ? Document all customer interactions and maintain accurate records. ? Follow up with customers to ensure their issues are resolved and they are satisfied with our services. ? Meet performance metrics and targets, such as call handling time and customer satisfaction scores. ? Stay updated on product knowledge and company policies to provide accurate information to customers. ? Collaborate with team members to improve customer support processes and enhance the overall customer experience. Qualifications: ? High school diploma or equivalent. ? 1+ years of experience in a call center or customer service role. ? Excellent communication and interpersonal skills. ? Strong problem-solving abilities and attention to detail. ? Proficiency in using customer service software and tools. ? Reliable internet connection and a quiet workspace.
Similar Remote Jobs
Call Center Agent ? Remote
Posted on: 29-07-2024 17:09
Business Account Manager
Posted on: 29-07-2024 17:09
(Data Entry Online Job) Fedex Remote jobs - Apply Now
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Entry Level Chat Support ? No Experience
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Remote Chat Operator ? No Experience Required
Posted on: 29-07-2024 17:09
Data Entry Analyst
Posted on: 29-07-2024 17:09
Remote Data Entry Clerk
Posted on: 29-07-2024 17:09
Entry Level Chat Support
Posted on: 29-07-2024 17:09
Remote Amazon Customer Service Jobs
Posted on: 16-07-2024 18:38
Maintenance Technician $34/hr, 2nd shift
Posted on: 11-09-2024 00:00
YouTube content Moderator Job (Remote)
Posted on: 05-07-2024 05:50
Work From Home Amazon Data Entry Jobs - No Experience Required...
Posted on: 16-07-2024 18:56
Amazon Remote Jobs Data Entry Work From Home - Apply Now
Posted on: 16-07-2024 18:54
CDL Class A Driver – OTR Flatbed
Posted on: 12-09-2024 00:00
System Analyst
Posted on: 16-07-2024 18:44
Full Time Merchandiser Stocker
Posted on: 11-01-2025 15:33
$17/hr. REMOTE Medical Prior Authorizations Specialist ***Valdosta, GA***
Posted on: 27-09-2024 00:00
Part Time - Receiver/Stocker - Flexible Richmond, VA (N Richmond) 0247
Posted on: 02-12-2024 03:11