WORK FROM HOME

Remote, USA Full-time Posted 2025-05-04

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-23

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

WORK FROM HOME

Live Chat Specialist

Remote Customer Service

Virtual Education Consultant

Independent Healthcare Recruiter

Online Accounting/Bookkeeping Admin

Live Chat Assistant

Administrative Support Specialist

Drive with DoorDash

Our Apple Community As An Entry Level Home Advisor - No Experience...

Remote Delta Virtual Assistant Jobs (No Experience Required)

Senior Staff Engineering Manager, Policy Platform [REMOTE]

Part Time Service Agent

Graduate Assistant ? S. Helms Pickett [Student Work Study]

Data Entry Specialist - Remote

Hindi (India) Translators Wanted

Entry Level Life Agent - No Experience Required (Remote)

Sales Representative (Remote and No Experience Needed)

WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (OKLAHOMA CITY, OK)