Work From Home
Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
- Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
- Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Fedex
Similar Remote Jobs
Work From Home
Posted on: 21-11-2024 08:14
Paid Test User
Posted on: 21-11-2024 08:14
Remote Sales Representative
Posted on: 21-11-2024 08:14
Remote Inpatient Coder
Posted on: 21-11-2024 08:14
General Labor Positions
Posted on: 21-11-2024 08:14
Spanish-English Medical Transcriptionist
Posted on: 21-11-2024 08:14
Online English Mentor
Posted on: 21-11-2024 08:14
Medical Transcriptionist Assistant
Posted on: 21-11-2024 08:14
Telecommute Sales Specialist
Posted on: 21-11-2024 08:14
Remote Client Representative
Posted on: 21-11-2024 08:14
Coca-Cola Part Time Customer Support Jobs @Remote $27/Hour
Posted on: 26-08-2024 00:00
Fraud Prevention Services - Product Manager
Posted on: 16-07-2024 18:58
Sales Professional-Flexible Hours-Work from Home
Posted on: 23-09-2024 00:00
Netflix Remote Jobs (Data Entry) $75000/Yearly - Apply Now
Posted on: 24-10-2024 05:38
ESPN Data Entry Remote Jobs (Full Time, Part Time)
Posted on: 16-07-2024 18:57
American Express Remote Jobs (Customer service)
Posted on: 19-02-2025 06:28
Administrative Assistant Admin Work From Home - Part-Time Focus Group Panelists
Posted on: 22-11-2024 05:34
Virtual Data Entry Clerk - Entry Level (Remote)
Posted on: 30-10-2024 05:35
Production Operator (Warrensburg)
Posted on: 27-08-2024 00:00
Disney Data Entry Jobs (Part Time/Remote) ? DPS
Posted on: 16-07-2024 18:52