Virtual Customer Service Associate
Description:
? Fully remote position
? Help people by taking calls and understanding customers? needs
? Create positive experiences for members as part of the Customer Experience team
Requirements: ? 1+ yr Call Center experience ? Answer incoming phone calls throughout scheduled shift ? Assisting customers with healthcare claims and enrollment ? A warm and friendly approach developing a good rapport with a caller ? Must be able to de-escalate and manage difficult calls ? Must strive to be professional, level-headed, to provide consistent, high-quality customer support ? Calls require excellent listening skills, research and attention to detail ? Up to 12 applications on one call ? Strong navigation skills, quickly transition from one task to another ? Proficient with dual monitors ? Excellent communication skills ? Minimum 25 WPM typing ? Keyboard shortcut knowledge ? High school diploma, GED ? Must reside in the US ? Successfully complete the mandatory paid 4-week training with 100% attendance
Benefits:
? Flexible scheduling
? Work-from-home opportunities
? Paid training
? Paid orientation and mandatory events
? Direct deposit payments
Similar Remote Jobs
Virtual Customer Service Associate
Posted on: 21-11-2024 08:14
Live Chat Specialist WFH
Posted on: 21-11-2024 08:14
online jobs for teen
Posted on: 21-11-2024 08:14
Verizon work from home
Posted on: 21-11-2024 08:14
Facebook Chat Assistant (Remote)
Posted on: 21-11-2024 08:14
Remote Live Chat Agent
Posted on: 21-11-2024 08:14
Remote Online Research Respondent
Posted on: 21-11-2024 08:14
Full Stack Developer Advisor
Posted on: 21-11-2024 08:14
Client Lead Recruiter, PXT
Posted on: 21-11-2024 08:14
Verizon Wireless Order Entry
Posted on: 21-11-2024 08:14
Walgreen Job Openings $28/Hour ? mysmartpros
Posted on: 02-02-2025 00:00
Entry Level Python Programmer/Data scientist/Analyst
Posted on: 17-02-2025 05:59
Remote Data Entry Clerk Amazon Fast Apply
Posted on: 06-10-2024 00:00
Senior Creature Technical Director - Expression of Interest Job at Disney in San
Posted on: 02-02-2025 00:00
Customer Support & Sales Lead
Posted on: 16-08-2024 00:00
Work From Home Mom Job Advertisement
Posted on: 16-07-2024 18:39
Senior Analytics Engineer
Posted on: 13-09-2024 00:00
Delta Airlines Data Entry Remote Jobs: Work From Home Jobs
Posted on: 12-09-2024 00:00
Remote Data Analyst / Entry Level
Posted on: 23-10-2024 04:42
Travel Agent Opportunity - Remote Work & Flexible Schedule
Posted on: 22-10-2024 05:26