UPS Remote Chat Support Specialist - Work From Home Job
Remote, USA
Full-time
Posted 2025-04-17
- Join our team as a Remote Chat Support Specialist with UPS, where you'll provide exceptional customer service through online chat channels. As a vital part of our customer support team, you'll assist customers with inquiries, provide solutions to their concerns, and ensure their shipping experience is smooth and hassle-free.Responsibilities:
- Respond to customer inquiries and resolve issues through chat support
- Provide accurate and timely information about UPS products and services
- Assist customers with tracking packages, scheduling pickups, and other logistics-related inquiries
- Collaborate with other departments to ensure a seamless customer experience
- Meet or exceed performance goals for customer satisfaction and resolution times
- Stay up-to-date on UPS policies, procedures, and industry trends Requirements:
- 4 years of experience in customer service or a related field
- Adaptable and confident personality traits
- Strong communication skills, both written and verbal ... Ability to work independently and efficiently in a remote setting
- Proficiency with chat and communication tools
- Knowledge of UPS products and services is a plus Benefits:
- Profit sharing opportunities
- Dental insurance coverage
- Company-provided equipment for remote work Working Environment:At UPS, we strive for excellence and uphold high standards in all endeavors. We value teamwork, innovation, and dedication to providing top-notch service to our customers
Similar Remote Jobs
UPS Remote Chat Support Specialist - Work From Home Job
Posted on: 01-07-2024 16:52
Remote Amazon Data Entry Jobs - No Experience
Posted on: 01-07-2024 16:52
Entry Level Customer Service Chat Assistant (No Experience)
Posted on: 01-07-2024 16:52
South Airlines Remote Customer Service Rep ? part-time
Posted on: 01-07-2024 16:52
Hobby Lobby Jobs (Customer Support Job) ? US
Posted on: 01-07-2024 16:52
Entry Level Remote Chat Support ? No Experience Required
Posted on: 01-07-2024 16:52
No Experience Fedex data entry jobs - Apply Now
Posted on: 01-07-2024 16:52
Netflix Work From Home (Entry Level Job, College Level) $40/Hour 2024
Posted on: 01-07-2024 16:52
Entry level Data Entry Remote jobs at Fedex (At Work Home)
Posted on: 01-07-2024 16:52
Coca-Cola Remote Jobs $30/Hour - Hiring Now
Posted on: 01-07-2024 16:52
Itinerary Manager (Work From Home)
Posted on: 20-01-2025 00:00
Executive Assistant (Remote)
Posted on: 31-01-2025 09:57
Delta Customer Success Representative ? Work from home Jobs
Posted on: 29-09-2024 00:00
Travel Advisor Specializing in Disney destinations
Posted on: 07-10-2024 00:00
Seasonal Package Delivery – Amazon
Posted on: 19-09-2024 00:00
Professional Data Entry Keyer
Posted on: 06-10-2024 00:00
English Gaming Support Agent - EMEA
Posted on: 19-08-2024 00:00
OVERNIGHT Radiologist - 1, on, 2 off - Remote. Mon-Sun
Posted on: 31-07-2024 19:12
TikTok Content Creator
Posted on: 16-07-2024 18:55
Virtual Booking Assistant - Entry Level
Posted on: 30-11-2024 09:47