Remote Live Chat Agent - Remote
Job Description
Job Description...
About us:
Exit Experts is an innovative company specializing in digital solutions and customer experience optimization. We are dedicated to enhancing business processes, simplifying user experience, and boosting customer satisfaction. Our work-from-home environment values adaptability, self-motivation, and passion for excellent service.
The Opportunity:
We are currently looking for an Entry Level Remote Live Chat Agent. The role provides a unique opportunity to work on diverse projects from the comfort of your own home. Candidates should possess excellent communication skills, good problem-solving abilities, and a customer-oriented approach.
Job Responsibilities: ? Handle customer inquiries, process requests, and resolve issues via live chat. ? Maintain a positive customer experience by providing prompt, efficient, and accurate assistance. ? Document customer interactions and transactions, detailing the inquiry, the action taken, and any follow up needed. ? Work closely with other team members to meet or exceed customer service goals. ? Stay current with the company's products, services, policies, and procedures.
Desired Qualifications: ? A High School diploma or equivalent. ? Excellent written and verbal communication skills. ? Capability to multi-task, prioritize, and manage time effectively. ? Strong computer skills and familiarity with live chat software. ? Openness to working flexible hours
Nice-to-haves:
? Previous experience in customer service or a related field.
? Good typing speed with high accuracy.
? Knowledge of CRM systems.
? Experience in conflict resolution or de-escalation techniques.
this is a remote position
Similar Remote Jobs
Remote Live Chat Agent - Remote
Posted on: 19-08-2024 00:00
Fully Remote Healthcare Call Center Agents
Posted on: 19-08-2024 00:00
Remote Team - No Experience Required
Posted on: 19-08-2024 00:00
Customer Service Coordinator - Remote CONUS
Posted on: 19-08-2024 00:00
Remote Live Chat Specialist (Entry Level)
Posted on: 19-08-2024 00:00
Virtual Assistant - Remote | WFH
Posted on: 19-08-2024 00:00
Customer Experience Advisor- Email, Chat, Call
Posted on: 19-08-2024 00:00
Education Associate -- Remote | WFH
Posted on: 19-08-2024 00:00
Scientific Account Representative (Part time) Remote
Posted on: 19-08-2024 00:00
Data entry - Remote | WFH
Posted on: 19-08-2024 00:00
(This Job you Can Able To Online) Disney Careers Remote Work From Home Jobs At Disney
Posted on: 31-01-2025 10:02
Inpatient Occupational Therapist
Posted on: 08-10-2024 00:00
Remote Sales Agent Representative Uncapped Commission AL ONLY
Posted on: 01-10-2024 00:00
Bell Services- Full Time, $17.39/Hour + Gratuities
Posted on: 22-10-2024 05:27
Customer Service Representative ? Amazon Store
Posted on: 04-09-2024 00:00
[Entry Level/No Experience] Southwest Airlines Data Entry Jobs $34/Hour
Posted on: 28-01-2025 06:22
Business Developer: Low/Medium Voltage Products-Healthcare (Remote - Western Region)
Posted on: 10-10-2024 00:00
Customer Service Agent - Remote Call Center
Posted on: 22-09-2024 00:00
DOL VETS TAP: Employment Navigator Regional Manager - Western Region (Remote Office)
Posted on: 03-01-2025 07:36
Account Manager - Work From Home
Posted on: 22-10-2024 05:27