Remote Call Center Representative
Remote, USA
Full-time
Posted 2025-05-01
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner. Responsibilities... ? Manage inbound and outbound customer calls in a timely manner ? Identify customers? needs and wants, give your best to clarify information ? Research every issue and provide solutions to them ? Recognize opportunities to upsell our products and services ? Follow our company's communication ?scripts? ? Keep records of all conversations in our call center database in a comprehensible way ? When assigned, attend educational seminars ? Build strong relationships with customers ? Follow our customer engagement strategy ? Meet qualitative and quantitative targets Requirements: ? Previous experience in a customer support role ? Track your own work on a daily basis and compare to benchmarks ? Strong phone and verbal communication skills ? Excellent listener ? Adaptable to different personality types ? Familiarity with CRM technology ? Customer focus ? Ability to multi-task ? Set priorities ? Excellent time management skills ? High school degree
Similar Remote Jobs
Remote Call Center Representative
Posted on: 16-07-2024 18:59
[Entry Level/No Experience] UPS Data Entry jobs From Home ? Hiring Now
Posted on: 16-07-2024 18:59
Hobby Lobby Data Entry From Home
Posted on: 16-07-2024 18:59
Delta Airlines Virtual Jobs (Work At Home)
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) CVS Data Entry Jobs Remote Jobs ...
Posted on: 16-07-2024 18:59
Remote Live Chat Operator
Posted on: 16-07-2024 18:59
(Entry Level / No Experience) kohls Data Entry Remote Jobs - Part Time
Posted on: 16-07-2024 18:59
Customer Service Representative (Remote in Kentucky)
Posted on: 16-07-2024 18:59
Virtual Chat Support Specialist ? Entry Level (No Experience Required)
Posted on: 16-07-2024 18:59
Remote Customer Service Representative
Posted on: 16-07-2024 18:59
Google Ads Specialist
Posted on: 04-12-2024 05:41
Virtual Customer Service Associate
Posted on: 20-01-2025 00:00
Manager, Brand Sublicensing
Posted on: 22-09-2024 00:00
Mail Handler Assistant
Posted on: 03-10-2024 00:00
Remote Customer Support Specialist ? Apple Store (US)
Posted on: 08-11-2024 05:10
Remote Freelance Writer
Posted on: 20-11-2024 13:45
Amazon Live Chat Support From Home (Remote-Part-Time)
Posted on: 11-08-2024 00:00
Flexible Typing Jobs from Home in the UK: Remote Positions
Posted on: 19-02-2025 06:29
Delivery Driver Part Time 3rd Shift
Posted on: 06-11-2024 04:54
Data Entry Specialist - Remote
Posted on: 22-09-2024 00:00