Live Chat Officer - Work from home

Job Description:As a Live Chat Officer at Coca-Cola, you will have the opportunity to work remotely from home in Columbus, Ohio. This part-time position at the Associate level requires a minimum of 3 years of experience in customer service or a related field. The ideal candidate will be reliable, resourceful, possess strong critical thinking skills, and be able to cooperate effectively with... team members.Responsibilities:
• Engage with customers through live chat to provide support, answer questions, and address any issues or concerns
• Provide product information, promotions, and assistance with purchases
• Resolve customer complaints in a timely and professional manner
• Collaborate with internal teams to ensure customer satisfaction and provide feedback for improvement
• Maintain accurate records of customer interactions and transactions
Requirements:
• 3+ years of experience in customer service or a related field
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in using live chat software and other online tools
• Strong problem-solving skills and a detail-oriented mindset
• Must be reliable, resourceful, able to think critically and work cooperatively with others
Benefits:
• Travel opportunities for training and conferences
• Travel and spending expenses covered
• Employee discounts on Coca-Cola products
• An environment where technology is harnessed to drive innovation and efficiency
Equal Opportunity Statement:Coca-Cola is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, gender, sexual orientation, age, disability, or veteran status.Deadline to apply: July 29, 2024Join us at Coca-Cola and be a part of a dynamic team that is dedicated to providing exceptional customer service while embracing the latest technology to drive innovation. Apply now to become a Live Chat Officer and help us create memorable experiences for our customers.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Officer - Work from home posted on GrabJobs ? To flag any issues with this job please use the Report Job button on GrabJobs

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