Dispatch Specialist - Fully Remote

Remote, USA Full-time Posted 2025-04-17

Be part of a company that a facilities-based technology and communications company, that provides various integrated products and services to business and residential customers in the United States and internationally!
? Contract: 12 months contract
? Work Commute: Fully Remote
? Benefits: Dental / Medical / Vision Insurance

As an Dispatch Specialist, you will:

Daily Activities:
? Utilize systems to monitor workflow and load the work to qualified technicians.
? Evaluate and reassign work to available technicians as needed. Work to monitor and regulate work volumes.
? Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
? Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.

Ideal Background:
? Customer support experience
? Adherence to schedule
? Multitasker
? Proficient in Microsoft suite applications

Would this be something you are open to hearing more about? Please apply!

Company Description? Come get Swoon?d!!
? Swoon handles the staffing need of over 80 Fortune 500 clients.
? We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
? Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 ? 2020.

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Dispatch Specialist - Fully Remote

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