Customer Service Representative/Order Entry

Remote, USA Full-time Posted 2025-04-17

About the position
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role serves as the first point of contact for our clients, providing exceptional service and support. The position requires effective communication and problem-solving skills to ensure customer satisfaction and loyalty, along with a proactive approach to service delivery.
Responsibilities
? Order entry
,
? Order shipment
,
? Invoicing
,
? First touch - Customer/ sales rep communications (phone, email)
,
? Product support (basic troubleshooting)
,
? Freight quotes
,
? Outbound PO communications
,
? Inbound/ outbound logistics (carriers)
,
? Field customer inquiries
,
? Coordinate shipping/ stock transfers
,
? Sample fulfillment
,
? Customer sales inquiries
,
? Stock level check
,
? Communication of shipment status change/ issues to sales for resolution (standard products)
,
? Other duties as assigned by Director of Operations
Requirements
? Experience with Microsoft Office software
,
? Proficient in data entry with attention to detail
,
? Excellent verbal and written communication skills in English
,
? Ability to type efficiently while engaging with customers
,
? Strong problem-solving skills and the ability to think on your feet
,
? Great time management skills, completing tasks in a timely manner
,
? A positive attitude and a willingness to learn new skills
Nice-to-haves
Benefits
? 401(k)
,
? Dental insurance
,
? Health insurance
,
? Paid time off
,
? Vision insurance

Apply for the Job

Customer Service Representative/Order Entry

Similar Remote Jobs

Customer Service Representative/Order Entry

Verizon Wireless Order Entry

Remote Talent Acquisition Specialist

Data Centre Ops Lead

Field Service Installer (Days)

Work at Home Agent

Remote Data Entry Jobs

Remote Data Entry Analyst

Entry Level Sales Manager

Chinese Translating Transcriber Contractor

Remote Job Walgreens (Work At Home) No Experience $27/Hour

Weekend Work From Home Opportunity - Part-time Remote Position

Disney Remote Jobs (Data Entry Customer Care)

FLUIDCARE Technician II - 3rd Shift

Virtual Booking Assistant - Entry Level

Part-Time Focus Group Participant - Electronics

Online Jobs | No Experience | Start Your Career as a Remote Chat Support Agent | $25-$35/Hour

Chewy Customer Support Specialist (Remote) - Part-Time Jobs

Apple Home Advisor Freelance Job

Associate Director, K-12, Strategic Account Manager, West Virigina