Customer Service Representative I - NCC - 999134 **Work from home within the Tri-County area, upon completion of onsite trainings**
Employer Industry: Higher Education
Why Consider This Job Opportunity
? Salary up to $18.25 per hour
? Comprehensive benefits package including tuition waiver and excellent medical and dental plans
? Opportunity for career advancement and growth within the organization
? Supportive and collaborative work environment
? Chance to make a positive impact on student experiences
What To Expect (Job Responsibilities)
? Support achievement of key metrics to ensure an exceptional student and patient experience across various communication channels
? Assist students with inquiries related to admissions, enrollment, registration, and financial aid
? Use ERP and CRM systems to review student records and facilitate enrollment processes
? Schedule patient appointments and coordinate referrals while ensuring compliance with insurance requirements
? Provide general information on academic procedures and assist with navigating the student portal
What Is Required (Qualifications)
? High School Diploma or Equivalent
? One (1) year of customer service experience
? General knowledge of customer service principles and processes
? Proficient skills in complex problem-solving and active listening
? Ability to communicate effectively in both oral and written forms
How To Stand Out (Preferred Qualifications)
? Associate or Bachelor's degree
? One year of customer service experience in higher education, student services, or healthcare
? Knowledge of academic programs, policies, and federal/state regulations
? Familiarity with Banner, Recruit, and/or Avaya systems
? Bilingual proficiency in English and Spanish
#HigherEducation #CustomerService #CareerGrowth #ComprehensiveBenefits #StudentSupport
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
Similar Remote Jobs
Customer Service Representative I - NCC - 999134 **Work from home within the Tri-County area, upon completion of onsite trainings**
Posted on: 22-11-2024 05:34
Delta Airlines Careers Remote(Customer service)
Posted on: 22-11-2024 05:34
Independently Licensed Telemental Health Counselor (REMOTE)
Posted on: 22-11-2024 05:34
Immediate Openings - Remote Customer Service Representative - 19 plus Hourly
Posted on: 22-11-2024 05:34
Online Transcription Expert
Posted on: 22-11-2024 05:34
Product Testers - Entry Level Writers (No Experience)
Posted on: 22-11-2024 05:34
AMP Program Sign Up
Posted on: 22-11-2024 05:34
Warehouse Freight Handler
Posted on: 22-11-2024 05:34
Remote Customer Service Rep - Starts at 19 per Hour
Posted on: 22-11-2024 05:34
Mobile Facilities Maintenance Technician B
Posted on: 22-11-2024 05:34
Amazon careers warehouse - Part time
Posted on: 23-01-2025 00:00
Part Time Weekend Operation Specialist
Posted on: 31-01-2025 10:03
working at home for amazon reviews ? (AMZ3490)
Posted on: 10-12-2024 18:34
Youtube Content Moderator Jobs From Home $24/Hour
Posted on: 09-07-2024 07:20
Walmart Remote Jobs (Work From Home) - Apply Now
Posted on: 16-07-2024 18:53
Battery Test Engineer
Posted on: 08-01-2025 08:05
Digital Marketing Manager - Work from home
Posted on: 16-07-2024 19:05
Tier 2 Customer Support Specialist
Posted on: 10-10-2024 00:00
Customer service representative
Posted on: 30-10-2024 05:35
Barnes & Noble Booksellers Bookstore Associate Job Advertisement
Posted on: 04-07-2024 08:16