Customer Service Rep
Overview:
The Customer Service Representative will be the voice of the company, as they are the representative handling the inbound and outbound calls from our clients, insureds, and other external customers. Responsible for handling all inquiries including but not limited to phone calls and emails with timeliness and efficiency...
Essential Functions:
? Manage large volume of inbound and outbound calls, emails with efficiency and timeliness.
? Route calls to appropriate person and/or department as necessary.
? Escalate any customer/client/insured concerns to leadership as necessary.
? Follow company guidelines and procedures for communications.
? Inputting data into claim intake forms.
? Placing outbound phone calls directly to insureds as assigned.
? Providing support for a variety of administrative tasks.
? Communicating with RYZE adjusters to determine availability and suitability for certain claims.
? Other duties as assigned.
Requirements: ? High School Diploma required, Bachelor's degree preferred. ? 1-2 years of Customer Service experience. ? Good organization and time management skills. ? Analytical and proactive. ? Proficient oral and written communication is a must. ? Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook. ? Good organization and time management skills. ? Ability to speak Spanish a plus
Similar Remote Jobs
Customer Service Rep
Posted on: 28-08-2024 00:00
Remote Speech-Language Pathologist
Posted on: 28-08-2024 00:00
Kitchen/Bath Project Designer
Posted on: 28-08-2024 00:00
Kitchen/Bath Product Designer
Posted on: 28-08-2024 00:00
YouTube Strategy Manager
Posted on: 28-08-2024 00:00
Call Center Representative
Posted on: 28-08-2024 00:00
Prior Authorization Representative
Posted on: 28-08-2024 00:00
Data Entry Clerk
Posted on: 28-08-2024 00:00
Guest Service Representative
Posted on: 28-08-2024 00:00
Customer service representative
Posted on: 28-08-2024 00:00
Amazon Customer Service - No Experience - Work From Home
Posted on: 01-07-2024 16:52
Fully Remote Account Executive
Posted on: 21-02-2025 00:00
Operations Specialist, Remote Assistance
Posted on: 27-08-2024 00:00
Amazon Customer Service Representative (Remote position)
Posted on: 26-11-2024 06:19
Insurance Sales & Service Specialist (Flexible Schedule)
Posted on: 03-09-2024 00:00
CVS Remote Jobs (Data Entry) No Experiencee Needed ? Vacancy Global
Posted on: 02-02-2025 00:00
Recruiter - Remote/Virtual
Posted on: 16-07-2024 18:44
Bookkeeper / Account Manager | WFH Remote
Posted on: 23-09-2024 00:00
IT Support Technician
Posted on: 26-08-2024 00:00
VA needed to deal with customer enquiries, issue valuations & other tasks - Contract to Hire
Posted on: 21-11-2024 08:14