Amazon online jobs
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.Summary Of Responsibilities
Effectively communicate in a clear and professional manner at all times
Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
Effectively manage sensitive cases by reporting up the escalation matrix
Demonstrate excellent time-management skills
Maintains or exceeds targeted performance metrics
Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Basic QualificationsQualitative Requirements?Graduation in any specialization from a recognized university.?Excellent communication skills (written and verbal) in English language.?Ability to communicate correctly and clearly with all customers?Good comprehension skills ? ability to clearly understand and state the issues customers present?Ability to concentrate ? follow customers issues without distraction to resolution?Work successfully in a team environment as well as independently?Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer?Excellent typing skills?Demonstrates an ability to successfully navigate websites?Demonstrates a proficient knowledge of email applications
Similar Remote Jobs
Amazon online jobs
Posted on: 23-01-2025 00:00
Target careers remote
Posted on: 23-01-2025 00:00
Amazon careers remote jobs
Posted on: 23-01-2025 00:00
Amazon chat Support jobs Work from home | Live Chat Jobs
Posted on: 23-01-2025 00:00
Amazon warehouse jobs
Posted on: 23-01-2025 00:00
Target hiring
Posted on: 23-01-2025 00:00
State farm careers
Posted on: 23-01-2025 00:00
Amazon flex warehouse jobs
Posted on: 23-01-2025 00:00
Target warehouse jobs
Posted on: 23-01-2025 00:00
Delta airlines careers remote
Posted on: 23-01-2025 00:00
Senior Sales Executive 2 Mid Market
Posted on: 05-10-2024 00:00
Virtual Observer- Hiring for Day Shift, Night Shift, Full time, Part time, Weekend Option
Posted on: 08-01-2025 08:06
Virtual Biology Educator (Certification required)
Posted on: 28-01-2025 06:21
Researcher (PhD Student)
Posted on: 07-12-2024 04:21
Entry-Level Online Chat Support Specialist (Fully Remote)
Posted on: 02-01-2025 03:58
Manager, Healthcare Analytics (Data Lake / Azure) - REMOTE
Posted on: 16-12-2024 16:53
Entry Level Manager
Posted on: 02-01-2025 03:57
Online Review Writer - Product Testing (Remote / Entry Level / No Experience)
Posted on: 29-09-2024 00:00
Work From Home - Sales
Posted on: 14-02-2025 07:18
Revenue Integrity Coding Billing Specialist- Remote
Posted on: 14-10-2024 04:22