WORK FROM HOME

Remote, USA Full-time Posted 2025-05-05

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? High school diploma or equivalent.
? Previous customer service experience preferred.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-23

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

WORK FROM HOME

Live Chat Specialist

Remote Customer Service

Virtual Education Consultant

Independent Healthcare Recruiter

Online Accounting/Bookkeeping Admin

Live Chat Assistant

Administrative Support Specialist

Drive with DoorDash

Amex virtual assistant job

Remote Customer Service Agent - Entry Level (Paid Training)

UPS Remote Jobs (Data Entry) $25/Per Hour

Data Entry/Indexing Clerk (3rd Shift)

CoPilot - Virtual/Personal Assistant

Senior Research and Policy Associate (REMOTE)

Part-time Fully Remote General Education Teacher

Online Amazon Customer Chat Jobs - Part-Time

Mortgage Loan Officer or have passed the NMLS Safe Test -- Remote...

Junior Level/ Entry Level Software Engineer (Remote)