WORK FROM HOME

Remote, USA Full-time Posted 2025-04-18

Job Title : Work From Home Customer Service Representative

Employer : FedEx...

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.

Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.

Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.

Last updated : 2024-08-19

Apply Job!

Apply for the Job

WORK FROM HOME

Similar Remote Jobs

WORK FROM HOME

Customer Service Representative

Data entry assistant

iOS Application Developer

Remote Sales Executive

Transformational Fitness Coach

Google AppSheet Developer

Virtual Personal Assistant

Support Operations Manager

Data entry agent

Yelp Part-Time Remote Jobs From Home @exam4sure

Remote Part Time Data Entry Work From Home Computer Job

Wellness Travel Coordinator-Entry Level

Remote Special Education Teacher - Connecticut Certification Needed

Netflix Data Entry (Remote, Part/Full Time) $72000/Year ? WFH

Remote Customer Service Representative, 5pm-Midnight

Director of Business Development

Work From Home TurboTax Product Expert (Remote Jobs) - $$$ Certification Bonus

Remote Data Entry Jobs at AT&T ? Entry Level From Home

Warehouse Associate I