Dispatcher (Remote - Weekend Part-Time)
For over twenty-five years, AdvaCare Systems has been a leading provider of Durable Medical Equipment to hospice organizations and skilled-nursing facilities throughout the Midwest. Our mission is to be the premier, outcome-driven DME provider in the Midwest. We will achieve this mission by providing the best products and services, through a dedicated staff of knowledgeable, caring individuals who understand the emotional impact of care, and are committed to providing end-of-life quality.
Job Description
The Dispatcher is responsible for assisting in the scheduling and dispatching of all service activities within the organization.
Job Duties
? Dispatches deliveries, pickups, maintenance, and repairs for all facilities, homecare, and hospice providers
? Ensures Delivery Drivers receive daily schedules
? Creates order tickets for Delivery Drivers
? Ensures Delivery Drivers complete orders by collecting serial numbers and completion times
? Provides ETAs to the Customer Service department for time-sensitive deliveries
Job Requirements
? 2+ years of Dispatching or equivalent experience preferred
? Familiarity with Computer-Assisted Dispatching Software
? Passion and Enthusiasm for helping those in need
? Strong Organizational and Interpersonal Skills
? Remote position - must have access to reliable internet service
? Work Related equipment will be provided by company
Additional Information
All applicants must pass a national criminal background check to be considered for the position.
Shift Details (Part-Time Weekends Only)
Training Class to commence on Saturday, January 11, 2025
? Training Period to last approximately 3-4 weeks
? Candidates must be available to participate for entire period and hours of 9:00 am to 5:30 pm (CST)
Employees will be expected to work 12 hours per Weekend - shifts will be a combination of the following (all CST times):
? Saturdays:
? 8:00 am - 4:30 pm
? 9:00 am - 1:00 pm
? 9:30 am - 6:00 pm
? 1:00 pm - 5:00 pm
? Sundays:
? 8:00 am - 4:30 pm
? 9:00 am - 1:00 pm
? 9:30 am - 6:00 pm
? 1:00 pm - 5:00 pm
Key Words
Call Center, Dispatch, Healthcare, Phone Skills, Durable Medical Equipment, Service Dispatching
AdvaCare Systems is an equal opportunity, at-will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, gender identification, sexual orientation, or national origin.
Other details
? Job Family
Dispatch
? Job Function
Service Dispatching
? Pay Type
Hourly
? Employment Indicator
Permanent
? Min Hiring Rate
$18.00
? Max Hiring Rate
$18.00
? Travel Required
No
? Required Education
High School
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