FT Admin Assistant for Mental Health Practice; Flexible Hrs, 100% Remote

About the position

The Full-Time Administrative Assistant position at Affinity Psychological Services is a remote role focused on supporting a mental health practice. The role emphasizes flexibility, independence, and a commitment to a positive work culture. The assistant will handle various administrative tasks, including insurance verification and client communication, while contributing to a supportive environment for both clients and staff.

Responsibilities
? Take full responsibility for new client chart set-ups in the EHR.
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? Accurately and efficiently verify insurance benefits and communicate them to clients.
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? Track and follow-up on incomplete client paperwork and documents.
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? Secure insurance pre-authorizations for all requested services.
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? Support clients and clinical staff throughout their time at Affinity.
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? Be a warm, approachable, and knowledgeable voice of the practice in all client communications.
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? Utilize digital and electronic software for all office tasks.
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? Look for and implement opportunities for improvement.
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? Communicate with administrative team members easily and openly about progress and questions.
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? Complete other tasks as needed.

Requirements
? Experience in a healthcare setting is required.
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? Detail-oriented and independent work ethic.
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? Strong communication skills, both verbal and written.
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? Ability to handle sensitive information in compliance with HIPAA regulations.

Nice-to-haves
? Experience with document/spreadsheet creation.
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? Event planning skills.
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? Referral management experience.

Benefits
? 401(k)
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? 401(k) matching
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? Dental insurance
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? Flexible schedule
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? Health insurance
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? Paid time off
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? Vision insurance
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? Short-term disability insurance
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? CEU/training reimbursement after 6 months of employment

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