Entry Level Help Desk : Remote
Job DescriptionJob Description
100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.
Top Skills' Details
1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues
Job Description
Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
? Answer inbound technical support phone calls, chats and emails.
? Consult with customers and provide additional solution in the form of up-selling products and services.
? Troubleshoot voice, data, video and connection issues for customers.
? Identify, troubleshoot and assist customers with voice, data, video and connection issues.
? Answer customer service related questions
? Track and record each phone call and provide a detailed description of the call
? Provide backup assistance for other Technical Support Representatives
Flexible schedule prefered. Bonuses available and possibility for raise after 4 months.
Similar Remote Jobs
Entry Level Help Desk : Remote
Posted on: 12-12-2024 19:15
Sales Representative (Remote + 100% Commission)
Posted on: 12-12-2024 19:15
Senior Test Automation Engineer with JavaScript
Posted on: 12-12-2024 19:15
Work From Home Customer Service Assistant
Posted on: 12-12-2024 19:15
Motor Vehicle Title Clerk - Part-Time
Posted on: 12-12-2024 19:15
Title Examiner - US Based Remote
Posted on: 12-12-2024 19:15
Sales Support Specialist (Work From Home)
Posted on: 12-12-2024 19:15
Live Chat Support Agent - Remote
Posted on: 12-12-2024 19:15
Data Entry Clerk Typing Fully Remote
Posted on: 12-12-2024 19:15
Customer Service ( Remote work )
Posted on: 12-12-2024 19:15
Community Intern, San Fernando Valley
Posted on: 18-12-2024 18:22
Southwest Airlines Data Entry Remote Jobs (Part Time) $20/Hour
Posted on: 16-07-2024 18:39
Remote Remote Oncology Case Manager?/Transitions of Care
Posted on: 14-02-2025 07:18
Aetna Career Customer Service Rep - Work From Home
Posted on: 16-07-2024 19:01
Shipping and Receiving Clerk - Pay is up to $26 hourly
Posted on: 07-09-2024 00:00
Market Research Survey Manager
Posted on: 28-08-2024 00:00
Flexible Hours, Remote Work, Customer Service Role Paying Up to 19 Per Hour
Posted on: 24-01-2025 04:50
Customer Interaction Specialist Live Chat
Posted on: 26-12-2024 06:11
Customer Service Representative - Remote Work from Home
Posted on: 15-07-2024 02:16
Delta Airlines Data Entry Job From Home $27/Hour
Posted on: 16-07-2024 18:37